Customer References

Real SAP implementation success stories — created together with our customers.

sophisTex delivers SAP implementation success stories that empower our customers to achieve their SAP transformation goals — from SAP PPM and SAP PLM modernization to SAP S/4HANA and SAP BTP projects. Our commitment to excellence is reflected in the positive feedback we receive from our partners across the automotive, food, dairy and nutrition industries.

Below you will find a selection of SAP customer references and case studies. Each success story highlights the project context, the SAP implementation challenges we tackled together, and the outcomes our customers value most — from SAP Fiori UX modernization to ongoing SAP Managed Application Services. Click on a reference to expand the full story.

Wien Energie

Energy & Utilities
Headquarters Vienna, Austria
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About the Company

As Austria’s leading energy provider, Wien Energie manages a broadly diversified and innovation-driven portfolio — from electricity, heat and renewable energy through e-mobility and hydrogen to IoT and telecommunications solutions. With hundreds of ongoing projects and extensive transformation initiatives, efficient project portfolio management is a decisive success factor.

To sustainably improve transparency, controllability and usability in the existing SAP Portfolio and Project Management (PPM), Wien Energie — together with sophisTex — decided to modernize the SAP PPM environment and, at the same time, position it for the future with a view to SAP S/4HANA.

Project Modern SAP PPM Usability as the Foundation for Successful Portfolio and Project Management

sophisTex PPM Process PackageSAP PPMSAP FioriSAP S/4HANA
The Challenge

Complex user interface with low acceptance

SAP PPM had already been established at Wien Energie for many years as the central platform for project and portfolio management. In day-to-day operations, however, it became increasingly clear that the standard interface of SAP PPM could only meet the requirements of modern users to a limited extent.

Project managers and business users perceived the existing user interface as confusing, complex and, in many areas, too slow. Maintaining project data required navigation through numerous levels, tabs, menus and submenus. At the same time, partially long loading times led to declining acceptance of the system.

The consequences were clearly noticeable:

  • low platform usage,
  • inconsistent or outdated project data,
  • high training and support effort,
  • as well as limited use of SAP PPM as a holistic steering instrument.

Wien Energie therefore pursued a clear goal: to create a significantly more intuitive, faster and more user-friendly solution that increases acceptance, improves data quality and reduces operational effort.

The Solution

sophisTex PPM Process Package

After evaluating various approaches — from individual Fiori development to standard solutions — Wien Energie chose the sophisTex PPM Process Package. Decisive factors were, in particular, the native SAP Fiori interface, the high flexibility through low-code/no-code approaches, the continuous product evolution, and the compatibility with SAP ECC and SAP S/4HANA.

With the add-on, Wien Energie obtained a modern and high-performance SAP PPM user interface:

  • intuitive Fiori-based applications,
  • centralized data entry on a unified interface,
  • significantly faster response times,
  • mobile usability on smartphones and tablets,
  • as well as flexibly configurable interfaces for different use cases.

At the same time, the existing SAP PPM standard logic was preserved in the background, thereby ensuring investment protection and a smooth transition toward SAP S/4HANA.

Successful implementation through co-creation

A key success factor of the project was the close collaboration between Wien Energie and sophisTex. Business departments, PMO and IT worked together in a co-creation approach to align the solution optimally with the actual requirements of the users. Instead of a lengthy conceptual project, the focus was on rapid usability, iterative further development and immediate added value.

The implementation approach was based on clear principles:

  • standardization before individualization,
  • step-by-step expansion along priorities,
  • early integration of user feedback,
  • as well as individual developments only where they create real added value.

As a result, Wien Energie was able to introduce new functions step by step and continuously develop the solution further together with sophisTex.

Improved performance and higher user acceptance

With the introduction of the sophisTex PPM Process Package, Wien Energie was able to significantly increase both the user experience and the efficiency in project management.

The new Fiori-based interface considerably simplified navigation, reduced the effort involved in data maintenance and accelerated daily work processes. Shorter loading times and optimized interfaces led to noticeably higher acceptance among project managers and users.

The introduction of the sophisTex PPM Process Package has significantly increased acceptance and usage among our project managers. The simplified data entry leads to noticeably better data quality – a decisive foundation for efficient project portfolio reporting and targeted steering.

Roman LenhartHead of Corporate PMO at Wien Energie

Covestro

Specialty Chemicals & High-Performance Polymers
Headquarters Leverkusen, Germany
Founded 2015
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About the Company

Covestro, a leading global manufacturer of high-performance polymers and materials, was spun off from Bayer in 2015 and has since established itself as a pioneer in innovative plastics and specialty chemicals. Headquartered in Leverkusen, Germany, the company serves industries like automotive, electronics, and construction with advanced materials that enable lightweighting, energy efficiency, and sustainability. Covestro is deeply committed to circular economy principles, investing heavily in bio-based and recyclable solutions to drive the transition to a low-carbon future.

Project Migration to SAP Cloud ERP Private with sophisTex eXtended Change Management (XCM)

sophisTex eXtended Change Management (XCM)SAP Cloud ERP PrivateSAP S/4HANA Change RecordSAP MDG-M
The Challenge
Prior to partnering with sophisTex, Covestro relied on the legacy PLM 7 Engineering Record to manage a wide range of scenarios, including product registrations, management of change (MOC) processes, and product cancellations, supported by an external add-on for complex change processes. As part of their digital transformation aligned with SAP’s roadmap, Covestro migrated to SAP Cloud ERP Private, where the Engineering Record is replaced by the S/4HANA Change Record. However, the standard functionality fell short of meeting their specific business requirements for complex workflow processes, process simulation, MDG-M integration, and other advanced capabilities.
The Solution
To address these gaps, Covestro implemented sophisTex eXtended Change Management (XCM). This add-on enhances the standard SAP S/4HANA Change Record with powerful, enterprise-grade features and introduces additional capabilities to meet Covestro’s end-to-end requirements while following industry best practices. With XCM, Covestro benefits from the flexibility and advanced functionality they needed, including configurable workflow tasks, automated task creation, Process Simulation, dynamic agent determination based on Teams and Responsibilities, dynamic field control, and seamless integration with MDG-M. XCM also enabled the migration of PLM 7 records to the S/4HANA Change Record and supported mass creation and migration of Team Hierarchies from the legacy ACM system. As a result, Covestro achieved a smooth transition to SAP Cloud ERP Private, aligned with SAP’s Clean Core strategy, ensuring scalability and long-term sustainability.

Forvia Hella

Automotive Technology
Headquarters Lippstadt, Germany
Founded 2022
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About the Company

Forvia Hella, a leading global automotive technology group, was formed in 2022 through the merger of two industry giants, Faurecia and HELLA. With a strong focus on innovative solutions, Forvia Hella specializes in high-performance lighting technology and automotive electronics, positioning itself as the seventh-largest automotive supplier worldwide. The group is dedicated to advancing sustainable mobility and enhancing user experiences across its product offerings.

Project sophisTex PPM Process Package Implementation

sophisTex PPM Process PackageSAP PPMSAP FioriBRF+
The Challenge
Before implementing the sophisTex PPM Process Package, users faced significant challenges with SAP PPM, including slow performance, low user acceptance leading to data silos, and complaints about the outdated user interface.
The Solution
The sophisTex PPM Process Package addressed these pain points by introducing a completely new, modern Fiori UI, performance-optimized dashboards and queries, and faster overall performance. The flexible no-code UI configuration via BRF+ allowed for extensive customization without touching the core system — resulting in a responsive, user-friendly experience.
Key Highlights
  • Modern Fiori UI replacing the outdated interface
  • Performance-optimized dashboards and queries
  • Flexible no-code UI configuration via BRF+
  • Quick-to-respond, agile and creative project team
  • Rapid issue resolution — even on weekends

Our users now use sophisTex PPM — and not SAP PPM.

DMK Deutsches Milchkontor

Dairy & Food Industry
Headquarters Zeven, Germany
Partnership 7+ years
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About the Company

Deutsches Milchkontor (DMK) is Germany’s largest dairy cooperative and one of the leading dairy companies in Europe. Established through the merger of several regional cooperatives, DMK focuses on high-quality dairy products and sustainable agriculture. With a broad portfolio ranging from fresh milk to cheese and ingredients for the food industry, DMK is committed to innovation and responsible dairy production.

Partnership Overview

The partnership between DMK and sophisTex has lasted over seven years, reflecting a strong and trusted collaboration built on high-quality SAP solutions, Managed Application Services, and continuous support tailored to DMK’s evolving business needs.

Project 1 SAP PPM Modernization & Managed Application Service

sophisTex Managed Application ServiceSAP PPMSAP FioriBRF+
The Challenge
Before partnering with sophisTex, DMK’s SAP PPM system faced challenges including limited mobile usage, static processes that required IT support for every change, and performance bottlenecks that affected productivity and user satisfaction. The legacy user interface was outdated and hindered user adoption.
The Solution
The sophisTex team modernized the environment with a flexible, Fiori-based UI that enhanced mobile usability and boosted user acceptance. A no-code UI configuration empowered the business to adjust processes independently, without relying on IT. Performance improvements led to faster, smoother interactions. An ongoing Managed Application Service ensures stability and the seamless delivery of enhancements within a flat-rate model.

Project 2 Pricing Intelligence Board (PIB) — Cloud-native Sales App

Pricing Intelligence Board (PIB)sophisTex Managed Application ServiceSAP BTPABAP CloudSAP Fiori
The Challenge
Before working with sophisTex on the Pricing Intelligence Board (PIB) project, DMK lacked a dedicated, scalable cloud-based application to support its highly time-sensitive sales processes. Existing solutions were either tied to legacy systems or lacked the reliability and responsiveness required for critical sales activities.
The Solution
sophisTex developed a dedicated, cloud-native sales application running on SAP BTP / ABAP Cloud — designed specifically to meet these demanding requirements. The app benefits from SAP’s robust cloud infrastructure, ensuring high availability and scalability. An ongoing Managed Application Service covers proactive management of SAP BTP and Fiori upgrades to ensure seamless production continuity.

DMK looks back on a long-standing and successful collaboration with sophisTex. The projects were ambitious, and sophisTex proved to be a professional and reliable partner. We highly value the cooperative spirit of our partnership and look forward to continuing our collaboration.

Gottfried KasselmannTeamlead, DMK Corporate IT, Commercial Application Management

Archer Daniels Midland Company (ADM)

Nutrition & Food Ingredients
Headquarters Chicago, Illinois, USA
Founded 1902
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About the Company

Archer Daniels Midland Company (ADM) is a global leader in human and animal nutrition and one of the world’s premier agricultural processors and food ingredient providers. With operations spanning more than 170 countries, ADM develops innovative solutions for the food and beverage industry, combining deep expertise in ingredients, flavor systems, and nutrition with a strong commitment to quality, compliance, and sustainability.

Project ADM boosts Recipe Development with sophisTex Generic Recipe Calculations

sophisTex Generic Recipe CalculationsSAP PLM 7 Recipe DevelopmentSAP ECC 6.0 EhP7
The Challenge
ADM, formerly operating under the WILD Flavors brand, required a reliable and efficient way to calculate a wide range of physical and chemical product properties to meet customer requirements and ensure regulatory compliance. The existing customer-specific Z-application no longer provided the flexibility and standardization needed for their growing Recipe Development processes.
The Solution
To address these challenges, ADM implemented the sophisTex Generic Recipe Calculations solution, enhancing the standard SAP PLM 7 Recipe Development environment based on SAP ECC 6.0 EhP7. Working closely with sophisTex experts, ADM successfully introduced both the sophisTex solution and SAP PLM Recipe Development functionality in a smooth and efficient implementation project. By leveraging standard SAP PLM capabilities and extending them with sophisTex expertise, ADM was able to streamline recipe calculations, improve process efficiency, and increase the return on investment of their SAP landscape. The collaboration enabled ADM to strengthen compliance, standardize product development processes, and further optimize their Recipe Development activities.

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